Berlin-based tech startup Frontnow has launched an innovative AI software solution to revolutionize the way businesses interact and communicate with their customers. Frontnow's SaaS solution enables omnichannel retailers and websites to deliver a superior shopping experience to their customers, maximizing long-term revenue, customer satisfaction and ultimately the customer engagement and retention.
Frontnow's Advisor, an AI-powered virtual customer advisor, is a scalable and flexible solution that can be customized to meet the needs of any business - from small startups to large enterprises. With the solution, retailers, for example, can provide their customers with fast and effective customer service without costly human interaction. In other words, Frontnow brings face-to-face customer service from offline stores to all online channels – without additional staffing costs.
The AI solution offers a range of features, including real-time conversation via text and voice, and customer analytics. These features enable companies to communicate with their customers across all channels, track customer interactions, and analyze them to make informed business decisions.
Uncomplicated & fast: Frontnow combines over 40 interlocking algorithms (including GPT-4, being one of the first companies in the world to use). The Advisor enables 24/7 qualified and empathetic communication in 117 languages. It also provides analytics and learning with the highest security standards in handling corporate or personal data in an out-of-the-box, customized application (no-code integration).
Frontnow Advisor is a powerful tool for digital businesses, omnichannel retailers or pure e-commerce stores. This revolutionizes the online customer journey and helps companies maximize customer engagement.Marc Funk
With their solution, Frontnow enables companies for the first time to serve customer needs instead of just specific search queries: the virtual voice assistant communicates in real time, answers questions in a qualified manner and thus creates a hyper-personalized online experience. The Advisor is thus a leader in the growing category of AI-driven virtual advisors.
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